As a Procurement professional you probably believe that MRO (Maintenance, Repair and Operations) is a maze. There are multiple goals and multiple constituents within your company that have a high interest in its success but none of them have the time to commit.
Even if the internal maintenance organization to self performs most of the work, a significant percentage of the work is still outsourced to vendors and contractors that are probably not under contract. Material and parts costs are hard to track. There may be a MRO Stores (Parts and Supplies) but its effectiveness is always under question and there may be little actual active management of the material in it or the vendors supplying it. There may be a CMMS (Computerized Maintenance Management System) to manage all of it but the reliability of the system may be in question. When you ask for output data from the system, the results are typically questionable.
All of these issues eventually fall back on Procurement and you are the one to sort out how Procurement can provide support. We can help!
Contractors
- Who are they and How many?
- Which ones have a contract?
- Are there terms?
- How competitive are they?
- How defined are their services?
- Are there KPI's? (Key Performance Metrics)
- Is their pricing monitored?
Stores
Is there a "maintenance storeroom?"
Is it actively managed?
Is Procurement involved?
How many Vendors?
Are costs competitively monitored?
Are there KPI's?
CMMS
- Does Maintenance have a Computerized Maintenance Management System (CMMS)?
- Are there KPI's?
- Is maintenance driven by the CMMS?
- Is there regular updates of the system and audits of the data?
- Are contractors and vendors in the system?